"Pathfinder’s level of customer service, coupled with your sense of urgency when handling our insurance matters, is second to none. You can count on Pathfinder to return telephone calls and emails, and ultimately to solve the problem at hand. I know that when you are working on an issue, the best possible company is on the job." John Andell, Hansen Partners
"Pathfinder has its pulse on the Texas market. I highly recommend them to anyone looking for commercial insurance coverage, especially real estate." Ariel Nessel, Nessel Development
"Pathfinder nearly doubled our coverage for an annual premium that was less than half of what we were paying before!" Ray Kizer, Houston Gem & Mineral Society
"Thank you, Pathfinder, for the excellent service you've provided Ashford Glass over the many years of our business relationship. Your suggestions to improve our coverage, periodic updates, and frequent contact to stay in touch with our needs has been invaluable." Eric van Uchelen, Ashford Glass & Mirror
"Thanks a lot for your kind and courteous service, and for saving me over $700 on my business policy. As always, I keep all my business and personal insurance with Pathfinder, as I have for over ten years." T. Bland, MAI
"My eight-year old son Jacob was in his element last night [at Game 2 of the 2015 NBA Western Semifinals] in a way I've never seen before. Thank you Pathfinder/LL&D Insurance Group, SCA, Cathy Jankovic and, of course, Cheryl Reynolds (a.k.a. Memaw) for your kindness. What you made happen last night was a once-in-a lifetime opportunity for my little boy and I will be forever grateful to you." Michelle Presley, daughter of Cheryl Reynolds of Subsurface Consulting & Associates
"My mother and I needed a last-minute surety bond to temporarily indemnify the release of a mechanic's lien put on our house just before we closed on the sale. Our attorney suggested we use a local insurance agency, and after playing phone tag trying to find a private insurer that could market this particular bond, a local agent recommended Pathfinder.
Carmen was beyond helpful and courteous in every way, going forward to find us an underwriter and help us secure the bond. We ended up having to go a different route through the homebuyer's title company, and Carmen was on her game in getting us the collateral back immediately from SureTec—just after she had gone through the whole process of helping us in the spirit of urgency.
Carmen is a phenomenal employee and you are lucky to have her under your wing. We will be sure to recommend your firm for private insurance purposes from here on out." Austin Lucas